Privacy Policy
KELAPA RETREAT AND SPA
Kelapa Retreat and Spa recognizes and respects your right to privacy. You may browse our website freely without providing personal information. However, in certain cases where personal data is required, the Retreat will only collect information that is necessary and relevant.
INFORMATION COLLECTION
Personal information refers to any data that can be used to identify you, including but not limited to your name, email address, phone number, mailing address, and other relevant details. By submitting your personal information through our website or other communication channels, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with these terms, please refrain from providing your personal data.
HOW YOUR PERSONAL INFORMATION IS COLLECTED
Kelapa Retreat and Spa may collect personal information through various methods, including but not limited to:
- Website forms and direct inquiries
- Booking systems and reservation platforms
- Social media interactions
- Third-party partners such as travel agents, online booking platforms, or corporate partners
USE OF COLLECTED INFORMATION
The Retreat uses personal information solely for the following purposes:
- To process reservations and provide requested services
- To respond to enquiries and customer support requests
- To improve our services through internal analysis
- To send relevant updates, promotions, or information (if consent is given)
INFORMATION SHARING AND DISCLOSURE
The Retreat will not sell or rent your personal information. Your data may only be shared in the following situations:
- When required by law or legal process
- With your explicit consent
- With trusted third-party service providers who assist in delivering our services (e.g., booking systems or IT support), under strict confidentiality
LOG INFORMATION
Like most websites, the Kelapa Retreat and Spa website automatically collects non-personal information such as IP address, browser type, and access times. This data is used solely for analytics, system administration, and improving website performance.
COOKIES AND TRACKING TECHNOLOGY
Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior, improve security, and provide personalized content. These cookies do not collect personally identifiable information. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
LINKS TO THIRD-PARTY WEBSITES
Our website may contain links to external websites. Please note that the Retreat is not responsible for the content or privacy practices of these third-party sites.
CHANGES TO THIS PRIVACY POLICY
The Retreat reserves the right to update this Privacy Policy at any time. Any significant changes will be communicated through our website or other appropriate channels.
YOUR RIGHTS
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data usage To exercise these rights or unsubscribe from communications, please contact us at: info@kelaparetreat.com
CONTACT US
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at: info@kelaparetreat.com